Getaround Reviews

I had a very good experience. Nothing to complain.

Super pratique

Excellent service

Everything worked as expected!

I have been using Getaround very often since years. So long that but time they were still called Drivy.

Never a single problem and always paid everything, cared of the cars, good communication and 5-star rating of owners (they diserved), brought back the full tank, etc...

Until today. Basically I took the maxium package size of km for a day (800 km) but I did 1011 km.

These 200 km I wanted to talk to the owner of the care to reduce maximum to 20 €...

1) she ignored me and clicked do through GetAround which is expensive as hell.
2) Instead of more or less logic 20 € it became 70 €!
3) I informed both the owner of the car and Geraround.
4) Both answer the same "We cannot do anything, that's life, go on with it."

With this treatment to a client who has been using this service since years without any issue (not even one)... sorry but good bye and never again.

I needed a nice, cheerful, empathic answer and at least with some middle-solution (like a €20 compensation, for example).

Good bye Getaround, good luck but I won't recommend you anymore. In any case, it got more and more expensive practically the same price as an offical car-renting business.

Happy until today.

I have been using Getaround very often since years. So long that but time they were still called Drivy.

Never a single problem and always paid everything, cared of the cars, good communication and 5-star rating of owners (they diserved), brought back the full tank, etc....

Until today. Basically I took the maxium package size of km for a day (800 km) but I did 1011 km.

These 200 km I wanted to talk to the owner of the care to reduce maximum to 20 €...

1) she ignored me and clicked do through GetAround which is expensive as hell.
2) Instead of more or less logic 20 € it became 70 €!!
3) I informed both the owner of the car and Geraround.
4) Both answer the same "We cannot do anything, that's life, go on with it."

With this treatment to a client who has been using this service since years without any issue (not even one).... sorry but good bye and never again.

I needed a nice, cheerful, empathic answer and at least with some middle-solution (like a €20 compensation, for example).

Good bye Getaround, good luck but I won't recommend you anymore. In any case, it got more and more expensive practically the same price as an offical car-renting business.

Perfect, easy to use system. Everything is straight forward. Renting a car has never been easier. Also staff are available for any problems.

Very easy & straightforward ! Thank you !

Great experience good rentor

Great experience

Good and comfortable car we had a nice trip, it was a bit dirty on the top but understandable as it was from birds.

Super expérience : simple et efficace

Amateur / not professional. Beware!

Easy booking, perfect rent.

Car was very clean throughout, ran perfectly & was the cheapest available at the time.